Terms and Conditions

Jewelers/ Goldsmiths hold all rights to design.

Pricing and estimates are based on the current market value of gold and gemstones, and are subject to change.

DIRECT SALES:

Requires payment in full and NON REFUNDABLE.

All in-stock items will be relinquished or shipped once payment is received and cleared.

CONSULTATIONS:

Each potential client, either a direct sale or a commission will receive up to one hour free of charge, after which an hourly rate of $125 would be charged. Commissions will be given an additional one hour free of charges. at the midway point.   However any additional time will be billed $125 per hour.

COMMISSIONS:

Consideration of the well-being of both the goldsmiths and you the client are imperative to creating jewelry art with integrity and creativity.

Upon request, you will receive an estimate for the project via email or in person.

In your estimate there may be several options and prices. Prices as based on the current market values of gold and stones and may change daily. Make your selections and reply by e-mail or in person acknowledging the terms and agreement.

Once confirmation of your estimate has been received by Studio22k, an invoice will follow.

To begin your project, a down payment of 50% of the total invoice is required. Total balance is due upon completion of this project by the goldsmith and or within the time agreement on the invoice. Total balances must be received/cleared before jewelry can be picked up or shipped. Commissioned work may take up to 6 weeks to process.

Midway Approval

Midway approval is required by Studio 22K. The client will need to provide written approval before the project continues to the final stages (stone setting, sizing, etc.) Changes are subject to additional fees. Changes must be approved of and agreed upon in writing by both parties. The goldsmith has the right to refuse changes.

 

Cancellation / Refusal to Pay

In the case that your down payment has been received/work has begun,  at the midway point the deposit is exchangeable for in-stock merchandise minus  15% of the deposit.  

Refusal by client to pay balance after the project is completed would result  in “Abandoned Jewelry”.

Abandoned Jewelry

Jewelry left in the gallery or left unpaid 30 days after the completion date on the invoice  would be considered “Abandoned Jewelry”.  In this case, Studio 22K becomes the sole owner of commissioned jewelry along with the deposit made and the design rights.  Materials provided by the client which are left unclaimed at the gallery for longer than 30 days after the commission was due is considered abandoned and become the sole property of Studio 22K.

 

Materials Being Returned

Materials that were provided by the client, such as stones and gold, will be made available for pickup or shipped out within 7 business days of cancellation or abandonment.

To the best of our ability, Studio 22k will return materials in the same condition as provided, but is not to be held responsible for the condition of the stones.  Client’s gold used will either be returned in melted down form or purchased by Studio22k from the client at the current wholesale market value.

 

 

Design Rights
The goldsmiths holds all rights for design unless agreement is made for additional fees.

Mahalo for your consideration.

Sincerely,
Sherri Dhyan